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[Closed] Artemis crashes if no internet connection when starting or when checking for updates  

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pez
 pez
(@pez)
New Member
Joined: 2 weeks ago
Posts: 1
14/05/2020 5:10 am  

g'day,

I've noticed that if I start artemis when the computer is offline, or if I start online then check for software updates while offline, the program crashes. I can check for database updates while offline, it just reports that there is no internet connection.

 

I'm using version 3.2.1 on windows 10 pro. If I start the program and the computer is connected to the internet, it works fine, but if I'm offline, it crashes.

 

from the application event log:

error message:

faulting application name: artemis.exe, version 0.0.0.0

faulting module name: qt5core.dll, version 5.12.3.0

exception code: 0xc0000409

fault offset: 0x0000000000028838

let me know if you want more than that

 

regards

andrew


MarcoDT liked
MarcoDT
(@marcodt)
Member Admin
Joined: 2 years ago
Posts: 52
14/05/2020 1:30 pm  

Thanks Andrew for the detailed report. I've added an official issue on GitHub ( https://github.com/AresValley/Artemis/issues/23 ). I'll keep you updated


MarcoDT
(@marcodt)
Member Admin
Joined: 2 years ago
Posts: 52
19/05/2020 5:08 pm  

The problem has been solved


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